Research on the application of the CARE interaction model in smart home appliance customer service systems

LIU Qiang, CHEN Guoping, LI Meng, MA Rui, WANG Yan

Journal of Appliance Science & Technology . 2025, (zk): 347 -353 . DOI: 10.19784/j.cnki.issn1672-0172.2025.99.073