家电科技 ›› 2024, Vol. 0 ›› Issue (zk): 440-444.doi: 10.19784/j.cnki.issn1672-0172.2024.99.093

• 第四部分 健康适老与智能 • 上一篇    下一篇

OTA技术在家电行业中的应用研究

付伟1,2,3, 马成东1,2,3   

  1. 1.青岛海尔科技有限公司 山东青岛 266100;
    2.数字家庭网络国家工程研究中心 山东青岛 266100;
    3.青岛市智慧家庭交互与控制工程研究中心 山东青岛 266100
  • 出版日期:2024-12-10 发布日期:2024-12-31
  • 作者简介:付伟,高级工程师。研究方向:物联网技术在家电行业中的应用。地址:北京市西城区北三环中路甲29号院设计之都大厦。E-mail:fuwei@haier.com。

Study on the application of OTA technical in household appliance industry

FU Wei1,2,3, MA Chengdong1,2,3   

  1. 1. Qingdao Haier Technology Co. Ltd. Qingdao 266100;
    2. National Engineering Research Center of Digital Home Networking Qingdao 266100;
    3. Qingdao Engineering Research Center of Smart Home Interaction and Control Qingdao 266100
  • Online:2024-12-10 Published:2024-12-31

摘要: OTA升级已成为智能家电的基本功能,让OTA升级技术为厂家带来更多的收益是技术进步的价值体现。厂家通过OTA平台管理升级业务,在家电生产环节,生产系统根据家电型号向OTA平台获取对应的固件程序,自动完成家电的固件写入和检测;对于已销售的家电,用户通过手机APP、家电屏端、语音等方式对家电升级,实现家电功能迭代;厂家部署静默升级可以快速、大范围地解决家电的潜在问题;售后服务系统通过OTA平台对用户反馈的问题家电推送升级,能及时高效地解决问题。可见,OTA升级技术在家电生产环节、用户使用阶段、产品售后服务中的应用,对厂家的生产提效、产品功能迭代、解决设备问题、降低售后成本具有重要的现实意义。

关键词: OTA, 空中下载技术, OTA升级, 家电升级, 智能家电升级

Abstract: OTA upgrade has become the basic function of smart appliances. The value of technological progress is to let OTA upgrade technology bring more benefits to manufacturers. The manufacturer manages the upgrade business through the OTA platform. In the production process of household appliances, the production system obtains the corresponding firmware program from the OTA platform according to the model of household appliances, and automatically completes the firmware writing and detection of household appliances. For the sold household appliances, users can upgrade them through mobile APP, device screen, voice interaction and other ways to realize the iteration of household appliance functions. The manufacturer's deployment of automatic OTA upgrades can quickly and widely solve potential problems with devices. The after-sales system can push upgrades to the problematic devices through the OTA platform based on user feedback, which can solve the problem in a timely and efficient manner. So, the application of OTA upgrade technology in household appliance production, user use stage and product after-sales service has important practical significance for manufacturers to improve production efficiency, iterate product functions, solve equipment problems and reduce after-sales costs.

Key words: OTA, Over-the-Air technology, OTA upgrade, Household appliance upgrade, Smart appliance upgrade

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