关键词: 食具消毒柜, 碗篮, 模糊综合评价法, 用户体验

Abstract: Disinfection cabinet is a tool for disinfection and storage of family tableware. In addition to paying attention to its disinfection effect, the storage and storage experience is also one of the most concerned factors for users. Among them, bowl basket design has a significant impact on product experience and storage effect, but the current industry lacks in-depth research on the design of disinfection cabinet bowl basket, and an evaluation model based on the user perspective is needed as a similar "North star" indicator to guide the design of disinfection cabinet bowl basket. Questionnaire, desktop research, observation and other user experience methods were used to build an index evaluation system based on structure recognition, placement flexibility, owl and basket tolerance, convenience and placement stability. On this basis, the analytic Hierarchy process (AHP) was used to calculate the index weight, and the fuzzy comprehensive evaluation method was applied to compare and evaluate various types of bowls and baskets. The evaluation results can directly reflect the quality of the experience of the bowls baskets of the disinfection cabinets, which is consistent with the subjective experience of users, and verify the effectiveness of the evaluation model.

Key words: Disinfection tableware cabinet, Bowl basket, Fuzzy comprehensive evaluation method, User experience