家电科技 ›› 2025, Vol. 0 ›› Issue (zk): 639-643.doi: 10.19784/j.cnki.issn1672-0172.2025.99.132

• 第七部分 工业设计与用户体验 • 上一篇    下一篇

智能洗衣机复杂程序操作简化需求与应用研究

李昊哲, 梁晶, 刘雨佳, 刘孟歆   

  1. 中国家用电器研究院 北京 100037
  • 发布日期:2025-12-30
  • 作者简介:李昊哲,硕士学位。研究方向:家用电器用户体验。地址:北京市西城区月坛北小街6号。E-mail: lihz@cheari.com。

Research on the needs and applications of simplifying complex program operations in smart washing machines

LI Haozhe, LIANG Jing, LIU Yujia, LIU Mengxin   

  1. China Household Electric Appliance Research Institute Beijing 100037
  • Published:2025-12-30

摘要: 研究旨在解决当前智能洗衣机程序设置操作复杂的问题。从用户体验出发,构建简化交互模型,基于问卷调查与使用行为数据分析,识别影响用户操作效率的关键因素,并提出界面层级优化、场景化识别技术及多通道反馈机制。根据原型测试验证优化效果,结果表明用户操作时间显著缩短,满意度显著提升。研究成果可为智能家电人机交互设计提供理论支持与实践指导。

关键词: 智能洗衣机, 用户体验, 操作简化, 界面设计, 人机交互

Abstract: The study aims to address the complexity of program settings in current smart washing machines. Based on user experience, a simplified interaction model is constructed by analyzing questionnaire surveys and user behavior data to identify key factors affecting operational efficiency. Proposals include optimizing interface hierarchy, applying scenario-based recognition technology, and implementing multi-channel feedback mechanisms. Prototype testing verifies the optimization effects, showing a significant reduction in user operation time and a notable improvement in satisfaction. The research results provide theoretical support and practical guidance for human-computer interaction design in smart home appliances.

Key words: Smart washing machine, User experience, Operation simplification, Interface design, Human-computer interaction

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